Shipping Policy

At Kaftan.ae, we strive to make your shopping experience seamless and convenient. Here’s everything you need to know about our shipping process:

Free Domestic Shipping:

Enjoy the convenience of free shipping on all domestic orders. We aim to deliver your items within 5 to 9 days from the date of purchase. Please note that delivery times may vary based on your location.

International Shipping:

For our international customers, shipping charges and any applicable duties are determined by the destination country's regulations and shipping carriers. We are committed to ensuring a smooth delivery process; however, please be aware that international shipping times may vary due to customs clearance and local postal services.

Shipping Timeframes:

Once your order is confirmed and processed, you will receive a confirmation email with tracking information. Estimated delivery times will be provided based on the shipping method chosen during checkout.

Customs and Duties:

Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase or shipping costs.

Order Tracking:

Track your order in real-time through the provided tracking number. This will allow you to monitor the status of your shipment from dispatch to delivery.

Contact Us:

For any queries or assistance regarding shipping, feel free to reach out to our customer service team at sales@kaftan.ae . We are here to ensure a smooth and satisfactory shipping experience for you.

Thank you for choosing kaftan.ae for your shopping needs. We appreciate your support and trust in our services.